Delivery & Returns

Delivery charges are £2.95 for all UK orders and are sent by Royal Mail or UPS.

Orders over £40 are delivered for free.

We aim to dispatch orders within 48 hours but as many items are made to order please allow up to 5 working days. If you need something sooner then please get in touch and we'll do our best to help. 

All International orders are sent by Royal Mail and have a £10 delivery charge, please be aware that there may be customs charges on the arrival of goods in your country and unfortunately this is out of our control.

We hope you love everything you order from us but if you do need to return something just send it back to us within 14 days of receipt and we can either offer you a replacement or a refund. Please make sure that all returned items are undamaged and in their original packaging.

Please return to:

Lyonette, 35/37 High Street, Ware, Herts, SG12 9BD

 

Please don't hesitate to get in touch if you need any further information.