Delivery charges are £2.95 for all UK orders and are sent by Royal Mail or UPS.

Orders over £40 are delivered for free.

We aim to dispatch orders within 3 working days but as many items are made to order please allow up to 5 working days. If you need something sooner then please get in touch and we'll do our best to help. 

A4 prints are carefully packaged in a biodegradable cello wrap and hard backed envelope for protection. A3 and larger prints will be carefully rolled in tissue paper and posted in a postal box. 

All International orders are sent by Royal Mail (tracked) and have between a £10 and £12 delivery charge depending on country, please be aware that there may be customs charges on the arrival of goods in your country and unfortunately this is out of our control.

Estimate delivery time for international orders is between 10 - 14 working days.

We hope you love everything you order from us but if you do need to return something just send it back to us within 14 days of receipt and we can either offer you a replacement or a refund. Please make sure that all returned items are undamaged and in their original packaging. 

Please return to:

Lyonette, 35/37 High Street, Ware, Herts, SG12 9BD

Please don't hesitate to get in touch if you need any further information.